1 in 3 ACOs use Mabel
for voluntary alignment.
Considering joining LEAD in 2027?
Mabel's industry-leading voluntary alignment solution helps ACOs capture tens of thousands of unaligned lives across their participating providers.
The premier end-to-end voluntary alignment solution for ACOs
Mabel helps ACOs reach more beneficiaries and grow attributed lives.
Superior Results
With a robust portfolio of beneficiary engagement channels—direct mail, email, and in-clinic—plus volume-tested workflows, Mabel helps ACO REACHs reach more beneficiaries and convert at a higher rate. V0–V2 error rates stay under 1%, driving dramatic increases in new alignments.
Turn-Key Solution
Mabel manages every step of voluntary alignment—campaign execution, response processing, submission preparation, and auditing—so providers and ACO administrators can focus on higher-value strategic work instead of paperwork.
Substantial Cost Savings
Mabel's purpose-built technology and economies of scale—millions of mail pieces sent annually, 5–10K forms processed weekly—translate into real savings, often one-fifth the cost of a 2–3 FTE in-house team.
Mabel helps ACO REACH grow its aligned lives by 30% in one year
Built for ACO REACH operations
<1% Preventable Rejection Rate
Mabel's proprietary technology and built-in QC processes minimize V0–V2 errors, protecting every alignment you've worked hard to capture.
Real-Time Analytics
Track alignments across every participating provider and channel in one dashboard, with real-time visibility into each quarter's performance.
Stay Compliant
Maintain a 10-year audit trail of every beneficiary communication and respond to CMS audits with confidence.
Multi-Channel Outreach
Generate new alignments across every CMS-approvable channel—mail, email, QR code/web, and in person.
Multilingual Options
Run campaigns in English, Spanish, Chinese, Vietnamese, Korean, Russian, and more.
Automated Member Communications
Send voluntary alignment campaigns, beneficiary notification letters, population health reminders, and more—without manual lift.
A Full Suite of ACO Solutions
Mabel supports the full range of ACO REACH communication and compliance needs.
Upstream drivers of health & SDoH
Mabel helps ACO REACHs capture up to 0.2% of the ACO Benchmark in a fully compliant way—combining EMR data aggregation, practice- and patient-specific online surveys, network-wide progress tracking, and crosswalking every input into your final CMS submission file. Mabel supports all three CMS-approved SDoH surveys: North Carolina, AHC, and PRAPARE.
Read the Case Study →Beneficiary Notification Letters
Mabel sends beneficiary notification letters via email first, tracks opens, and only mails copies to beneficiaries who have not opened the email or do not have an email address on file. This feature alone has helped ACOs save on printing and postage costs, while still meeting compliance requirements. Mabel also eliminates the need to manually scan and store returned mail by using USPS Mail API tracking to flag undelivered mail and cross-checking EHR data to identify alternate addresses.
Provider Notification Letters
Mabel makes it just as easy to generate, send, and track personalized provider notification letters—using the same email-first, USPS-tracked infrastructure—so your network stays informed and CMS gets the audit-ready record it expects.
Retention, Realignment & Retargeting Campaigns
Mabel runs targeted voluntary alignment campaigns to retain, realign, and retarget Medicare beneficiaries:
- Retention campaigns re-engage claims-based beneficiaries predicted to churn
- Realignment campaigns move beneficiaries from a retiring or terminated provider to an active NPI within the same TIN
- Retargeting campaigns follow up on alignment forms marked invalid due to a missing signature or date
Mabel helped 35 ACO REACHs submit >95% SDoH data reporting to maximize earn back
With Mabel, we have a partner that helps us manage a compliant, effective voluntary alignment process—allowing more beneficiaries to receive better, more coordinated care. Mabel has supported our growth and streamlined our voluntary alignment operations.
Mabel's turnaround on our voluntary alignment campaigns is faster than anything we ran in-house, and their team knows the ACO REACH requirements as well as we do. Onboarding was seamless, and we had confidence in the process from week one.
As a growing home-based care provider, we have limited avenues to conduct voluntary alignment. Thankfully, not only have Mabel's processes saved countless administrative hours, their direct mail campaigns generated far better results across our network than our previous in-house efforts.
Streamline your ACO operations
Learn how leading ACOs use Mabel to grow aligned lives and meet compliance requirements.
30 minutes · No commitment