LEAD / ACO REACH

1 in 3 ACOs use Mabel
for voluntary alignment.

Considering joining LEAD in 2027?

Mabel's industry-leading voluntary alignment solution helps ACOs capture tens of thousands of unaligned lives across their participating providers.

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Demonstrated success in ACO REACH
>750K Voluntary alignment forms processed
+30% Increase in alignments over 12 months
10X ROI More cost-effective than in-house teams
Our Value

The premier end-to-end voluntary alignment solution for ACOs

Mabel helps ACOs reach more beneficiaries and

Superior Results

With a robust portfolio of beneficiary engagement channels—direct mail, email, and in-clinic—plus volume-tested workflows, Mabel helps ACO REACHs reach more beneficiaries and convert at a higher rate. V0–V2 error rates stay under 1%, driving dramatic increases in new alignments.

Turn-Key Solution

Mabel manages every step of voluntary alignment—campaign execution, response processing, submission preparation, and auditing—so providers and ACO administrators can focus on higher-value strategic work instead of paperwork.

Substantial Cost Savings

Mabel's purpose-built technology and economies of scale—millions of mail pieces sent annually, 5–10K forms processed weekly—translate into real savings, often one-fifth the cost of a 2–3 FTE in-house team.

Case Study

Mabel helps ACO REACH grow its aligned lives by 30% in one year

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Why Mabel

Built for ACO REACH operations

<1% Preventable Rejection Rate

Mabel's proprietary technology and built-in QC processes minimize V0–V2 errors, protecting every alignment you've worked hard to capture.

Real-Time Analytics

Track alignments across every participating provider and channel in one dashboard, with real-time visibility into each quarter's performance.

Stay Compliant

Maintain a 10-year audit trail of every beneficiary communication and respond to CMS audits with confidence.

Multi-Channel Outreach

Generate new alignments across every CMS-approvable channel—mail, email, QR code/web, and in person.

Multilingual Options

Run campaigns in English, Spanish, Chinese, Vietnamese, Korean, Russian, and more.

Automated Member Communications

Send voluntary alignment campaigns, beneficiary notification letters, population health reminders, and more—without manual lift.

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Other Services

A Full Suite of ACO Solutions

Mabel supports the full range of ACO REACH communication and compliance needs.

Upstream drivers of health & SDoH

Mabel helps ACO REACHs capture up to 0.2% of the ACO Benchmark in a fully compliant way—combining EMR data aggregation, practice- and patient-specific online surveys, network-wide progress tracking, and crosswalking every input into your final CMS submission file. Mabel supports all three CMS-approved SDoH surveys: North Carolina, AHC, and PRAPARE.

Beneficiary Notification Letters

Mabel sends beneficiary notification letters via email first, tracks opens, and only mails copies to beneficiaries who have not opened the email or do not have an email address on file. This feature alone has helped ACOs save on printing and postage costs, while still meeting compliance requirements. Mabel also eliminates the need to manually scan and store returned mail by using USPS Mail API tracking to flag undelivered mail and cross-checking EHR data to identify alternate addresses.

Provider Notification Letters

Mabel makes it just as easy to generate, send, and track personalized provider notification letters—using the same email-first, USPS-tracked infrastructure—so your network stays informed and CMS gets the audit-ready record it expects.

Retention, Realignment & Retargeting Campaigns

Mabel runs targeted voluntary alignment campaigns to retain, realign, and retarget Medicare beneficiaries:

  • Retention campaigns re-engage claims-based beneficiaries predicted to churn
  • Realignment campaigns move beneficiaries from a retiring or terminated provider to an active NPI within the same TIN
  • Retargeting campaigns follow up on alignment forms marked invalid due to a missing signature or date
Case Study

Mabel helps an ACO REACH capture 90%+ of health equity data in 2 weeks

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With Mabel, we have a partner that helps us manage a compliant, effective voluntary alignment process—allowing more beneficiaries to receive better, more coordinated care. Mabel has supported our growth and streamlined our voluntary alignment operations.

Head of ACO Operations & Strategy

Mabel's turnaround on our voluntary alignment campaigns is faster than anything we ran in-house, and their team knows the ACO REACH requirements as well as we do. Onboarding was seamless, and we had confidence in the process from week one.

VP of Compliance, ACO REACH

As a growing home-based care provider, we have limited avenues to conduct voluntary alignment. Thankfully, not only have Mabel's processes saved countless administrative hours, their direct mail campaigns generated far better results across our network than our previous in-house efforts.

VP of High-Needs ACO REACH

Streamline your ACO operations

Learn how leading ACOs use Mabel to grow aligned lives and meet compliance requirements.

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30 minutes · No commitment