GUIDE / Dementia Care

Proven in ACO REACH.
Built for GUIDE.

Mabel's industry-leading voluntary alignment solution now supports the Guiding an Improved Dementia Experience (GUIDE) Model—helping providers and caregivers navigate dementia care with less administrative burden.

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Demonstrated success in ACO REACH
1 in 3 ACO REACHs use Mabel for voluntary alignment
>750K Voluntary alignment forms processed
+30% Increase in alignments over 12 months
10X ROI More cost-effective than in-house teams
Our Value

The premier end-to-end voluntary alignment solution for GUIDE

With demonstrated success in ACO REACH, Mabel gives GUIDE participants a faster, more compliant path to enrolling patients and supporting their caregivers.

Demonstrated Success

Mabel brings a proven track record from ACO REACH—hundreds of thousands of forms processed and double-digit gains in alignment—to GUIDE participants navigating a brand-new model.

Superior Results

With a robust portfolio of beneficiary and caregiver engagement channels—direct mail, email, and in-clinic—plus volume-tested workflows, Mabel helps GUIDE participants reach more patients and convert at a higher rate.

Turn-Key Solution

Mabel manages every step of voluntary alignment, diagnosis attestations, and assessment data collection—campaign execution, response processing, submission preparation, and auditing—so your team can focus on patient and caregiver care.

Substantial Cost Savings

Mabel's purpose-built technology and economies of scale translate into real savings, often a fraction the cost of a comparable in-house team standing up a new model from scratch.

A Full Suite of Services

Beyond voluntary alignment, Mabel supports beneficiary and caregiver assessment data, sociodemographic data, and health-related social needs data—covering the full range of GUIDE's reporting requirements.

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Why Mabel

Built for GUIDE operations

Demonstrated Success

Mabel's proprietary technology and QC processes, proven across hundreds of thousands of ACO REACH forms, minimize errors and protect every alignment captured.

Real-Time Analytics

Track alignments and assessment data across every participating provider and channel in one dashboard, with real-time visibility into each quarter's performance.

Stay Compliant

Maintain a complete audit trail of every beneficiary and caregiver communication and respond to CMS audits with confidence.

Multi-Channel Outreach

Generate new alignments and assessment responses across every CMS-approvable channel—mail, email, QR code/web, and in person.

Multilingual Options

Run campaigns in English, Spanish, Chinese, Vietnamese, Korean, Russian, and more—meeting patients and caregivers where they are.

Automated Member Communications

Send voluntary alignment campaigns, beneficiary notification letters, and assessment reminders—without manual lift.

Other Services

A full suite of GUIDE solutions

Mabel supports the full range of GUIDE communication, assessment, and compliance needs.

Voluntary Alignment

Mabel manages voluntary alignment for GUIDE participants end to end—including diagnosis attestations and required assessments such as the PAAF, ZBI-22, and PROMIS-10—combining EMR data aggregation, patient- and caregiver-specific outreach, network-wide progress tracking, and crosswalking every input into your final CMS submission file.

Health-Related Social Needs (HRSN)

Mabel captures sociodemographic and health-related social needs data alongside voluntary alignment, helping GUIDE participants identify and address the social barriers affecting patients with dementia and their caregivers.

Beneficiary Notification Letters

Mabel sends beneficiary notification letters via email first, tracks opens, and only mails copies to beneficiaries who have not opened the email or do not have an email address on file—saving on printing and postage while still meeting compliance requirements.

Prospecting Campaigns

Mabel runs targeted prospecting campaigns to help GUIDE participants identify and reach patients with dementia and their caregivers who may benefit from enrolling in the model.

With Mabel, we have a partner that helps us manage a compliant, effective voluntary alignment process—allowing more beneficiaries to receive better, more coordinated care. Mabel has supported our growth and streamlined our voluntary alignment operations.

Head of ACO Operations & Strategy

With Mabel, a lot of work and worries are taken out of our hands. Given the strict regulatory environment we're working in and the risk of error, we are appreciative of Mabel's solid preparations, well-organized workflows, and careful oversight. At the same time, they are responsive and flexible.

Marc Berg
Chief Accountable Care Officer, Ennoble Care

We are a lean team juggling multiple priorities, and Mabel's turn-key approach meant we didn't have to build new infrastructure to support a brand-new model. They handled the heavy lifting so we could focus on our patients.

VP of ACO REACH

Streamline your ACO operations

Learn how Mabel is supporting CMS's Guiding an Improved Dementia Experience (GUIDE) Model.

Schedule a Demo

30 minutes · No commitment