This privacy notice for Calyx Health, Inc. dba Mabel (“Mabel”, “we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you visit our website, or engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions, please contact us at hello@getmabel.com.
1. What Information Do We Collect?
Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products, participate in activities on the Services, or otherwise contact us. This may include:
- Names
- Email addresses
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such information.
Information automatically collected. Some information — such as your Internet Protocol (IP) address and browser and device characteristics — is collected automatically when you visit our Services, including information about your browser, network, and device; pages visited prior to coming to this website; and details about your use of the website such as clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, including to:
- Facilitate account creation and authentication and otherwise manage user accounts.
- Respond to user inquiries and offer support to users.
- Send administrative information, such as details about our products and services and changes to our terms and policies.
- Identify usage trends so we can better understand and improve our Services.
3. When and With Whom Do We Share Your Personal Information?
We may need to share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company (“Business Transfers”).
4. Do We Use Cookies and Other Tracking Technologies?
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Functional and required cookies are always used, allowing Squarespace, our hosting platform, to securely serve this website to you. Analytics and performance cookies are used only when you acknowledge our cookie banner.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or securely store and isolate it until deletion is possible.
6. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so transmission of personal information to and from our Services is at your own risk.
7. What Are Your Privacy Rights?
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. To review, change, or terminate your account, you can contact us using the details below; upon request, we will deactivate or delete your account and information from our active databases, though we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, or comply with legal requirements.
If you have questions or comments about your privacy rights, you may email us at privacy@getmabel.com.
8. Controls for Do-Not-Track Features
We do not currently respond to Do-Not-Track (“DNT”) browser signals or any other mechanism that automatically communicates a choice not to be tracked online. If a uniform standard for online tracking is adopted that we must follow, we will inform you in a revised version of this notice.
9. Do California Residents Have Specific Privacy Rights?
Yes. California residents are granted specific rights regarding access to personal information. Under California Civil Code Section 1798.83 (the “Shine The Light” law), California residents may request, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.
CCPA categories of personal information collected (past 12 months):
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, postal address, phone number, online identifier, IP address, email address, account name | No |
| B. California Customer Records categories | Name, contact information, education, employment, employment history, financial information | Yes |
| C. Protected classification characteristics | Gender and date of birth | No |
| D. Commercial information | Transaction information, purchase history, financial details, payment information | No |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or network activity | Browsing history, search history, interactions with our website | No |
| G. Geolocation data | Device location | No |
| H. Audio, electronic, visual, or similar information | Images, audio, video, or call recordings | No |
| I. Professional or employment information | Business contact details, job title, work history, professional qualifications | No |
| J. Education information | Student records and directory information | No |
| K. Inferences | Inferences drawn to create a profile reflecting preferences or characteristics | No |
Calyx Health, Inc. has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and will not sell personal information belonging to website visitors, users, and other consumers in the future.
California residents have the right to request deletion of their data, to be informed about our data practices, and to be free from discrimination for exercising their privacy rights. You can designate an authorized agent to make a request on your behalf, subject to verification. To exercise these rights, contact us at support@getmabel.com.
10. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible.
11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at support@getmabel.com.
12. How Can You Review, Update, or Delete the Data We Collect From You?
You may have the right to request access to the personal information we collect from you, change that information, or delete it. To submit such a request, please email privacy@getmabel.com.