Mabel helps Medicaid health plans and MCOs run multi-channel member outreach—text, email, and mail—with member-level tracking that simplifies state reporting.
Whether you're running EPSDT outreach, state-mandated reporting, or member noticing, Mabel helps Medicaid plans and MCOs reach members efficiently and track engagement end-to-end.
Mabel runs coordinated drip campaigns across text, email, and mail to reach Medicaid members and meet compliance requirements, while increasing engagement.
Every outreach touchpoint is tracked at the member level, giving your team complete visibility into who's been reached, who's responded, and who still needs follow-up.
Member-level engagement data feeds directly into the monthly data files plans submit to the state, turning a manual reporting burden into a straightforward export.
Mabel can run a health plan's full EPSDT outreach campaign in as little as 15 days, compared to a typical 30-day cycle, while lowering total outreach costs.
Simply share your monthly file with Mabel, and we'll automatically segment member outreach based on channel.
Mabel configures the drip campaign to send text first, followed by email, and followed by letters to those who were not successfully contacted via the previous channel. Mabel supports sending communications in multiple languages.
Through the Mabel Dashboard, Mabel makes it easy to reach 100% outreach requirements and report back to the state.
Grow engagement and close care gaps through ongoing, automated outreach campaigns:
Deliver required notices compliantly across Medicaid, CHP+, and marketplace plans:
Turn member engagement data into the reports your state requires:
Mabel has helped CCHA tackle member outreach and engagement through drip campaigns of text, email, and mail, with member-level tracking that's made our state monthly data file reporting much easier. We've since expanded Mabel to run all of our EPSDT outreach—it's saving us a significant amount of money and cut our timeliness rate in half, executing our full outreach campaign in 15 days instead of 30.
Looking for Medicaid, CHP+, or marketplace health plan member outreach and noticing solutions? Contact us to request a demo.
30 minutes · No commitment