Health Equity Data Reporting (HEDR) gives ACO REACH participants the chance to earn back up to 0.2% of their ACO Benchmark by collecting beneficiary-reported demographic and Social Determinants of Health (SDoH) data. Mabel’s HEDR product was built to make that data collection fast, accurate, and low-burden for both ACOs and the providers they work with. Capabilities include:
- Provider-based campaign execution and processing
- Multi-channel outreach, including email and direct mail
- EHR interoperability for seamless survey distribution
- Real-time analytics to track response rates as they happen
Within just 2 weeks of kicking off with Mabel, this ACO REACH captured >90% of their PY23 HEDR data — and is on track to earn back the full $100K of their HEDR adjustment.
Mabel HEDR Case Study #1
Context
An ACO REACH partner came to Mabel just weeks before their PY23 HEDR submission deadline, having struggled to collect SDoH survey responses through manual, in-house outreach.
Results
After launching a coordinated, provider-based campaign through Mabel — combining email, mail, and EHR-integrated outreach — the ACO saw response rates climb rapidly, captured in the dashboard below.
